Sales reps ask to see a merchant statement because it shows exactly what you're currently paying — including transaction rates, monthly fees, authorisation charges, and any hidden costs.
It allows them to calculate your true effective rate, understand your card mix (debit, credit, rewards, business cards), monthly volume, and average transaction value, so they can quote accurately rather than guessing.
It also helps them identify where they can save you money — for example, reducing high markup fees or removing unnecessary charges — and ensures the quote they give is competitive and tailored to your actual usage.





